Not Every Shopper Needs
the Same Message
Shoppers leave your website for different reasons. Some are comparing products, others are weighing their options, and some simply get distracted before completing a purchase.
Showing every abandoning visitor the same generic popup misses an opportunity to make that final interaction more relevant.

Product Interest
Someone browsing a particular product category can receive recommendations or messaging related to the items they’ve been exploring.

Cart Abandonment
A shopper leaving with items in their cart can see a recovery message featuring those products or an approved incentive.

Distraction
A visitor who switches tabs can receive a timely reminder designed to bring their attention back to your site.
Personalization That Responds
to Shopper Behavior
Not every visitor needs the same message or incentive. On-site personalization uses available behavioral and contextual signals to make recovery experiences more relevant to what someone is browsing, considering, or leaving behind.
Here's what that can look like:

Relevant Product Recommendations
Show shoppers products related to what they’ve been exploring, helping them discover other options before leaving.

Personalized Recovery Messages
Reinforce products left in a cart, highlight relevant benefits, or address potential hesitation based on available signals.

Tailored Offers and Incentives
Present approved offers to eligible shoppers when an incentive makes sense, rather than showing the same discount to everyone.

Behavior-Based Engagement
Respond to actions such as exit intent or tab switching with recovery experiences suited to that moment.
Every experience is built around your brand, available customer signals, and business rules. You control the offers and messaging, and we handle the strategy, creative, implementation support, and ongoing optimization.
Personalization Doesn't
Stop at Launch
Building personalized recovery experiences is only the beginning. As campaigns run, we review performance, identify opportunities for improvement, and make adjustments based on what we're seeing. Our ongoing work includes:
Performance Monitoring
Track conversions, recovery activity, and campaign results to understand what's working.

Testing and Refinement
Test different messaging, creative, and recovery approaches to identify what performs best.

Ongoing
Adjustments
Update campaigns as products, offers, customer behavior, and business priorities change.

We handle the ongoing management and optimization, so your team doesn't have to manage another set of campaigns internally.

Our Solutions Work Together
to Recover More Shoppers
We don't approach every abandonment opportunity the same way. Each of our solutions addresses a different moment in the customer journey, and we build the right combination around your website, audience, and business goals.
FlowAI
Personalized Recommendations:
Show relevant product recommendations based on available shopper behavior and context, helping visitors discover more options before leaving.

BounceBack
Exit-Intent Recovery:
Engage abandoning shoppers with relevant messages, offers, or incentives before they leave.

CustomConvert
Email Capture:
Capture abandoning visitors through customized email experiences that create opportunities to bring them back.

Boomerang
Tab Recovery:
Re-engage distracted shoppers with dynamic browser-tab messaging and a personalized welcome-back experience when they return.

You Only Pay When We Perform
We're 100% performance-based. If we don't deliver results, you don't pay. There are no setup fees, monthly software fees, or long-term contracts.
You maintain control over your offers, messaging, and business rules. We handle the campaigns, testing, and ongoing optimization.
Is On-Site Personalization
Right for Your Business?
Our personalized recovery experiences are built for businesses already attracting visitors to their websites and looking to convert more of that traffic into customers.
This is a good fit if:
You're already driving traffic to your website and want to convert more visitors into customers.
You want recovery experiences tailored to your shoppers rather than generic messaging.
You prefer a fully managed approach without adding more work to your internal team.
Frequently Asked Questions
Make Every Recovery Opportunity
More Relevant
Visitors are already coming to your website. Let's identify where they're dropping off and build personalized recovery experiences that give them more reasons to complete their purchases.


